Have you heard about the emerging concept of UX convergence?
The proliferation of applications, perhaps built at different times, with different instruments, will cause a lot of confusion on the part of those who must use them.
In fact, having to learn each time how an application works or having to implement the same action in different ways across different types of software and web apps creates inefficiency.
An example could be having to access different task lists, all differently organized, in different applications.
UX convergence is a concept that just aims to harmonize the user experience of different business applications.
We'll be talking about this topic for a long time.
But first, take a look at this blog post, which explains how the new generation of web projects is evolving with respect to the concept of user experience.